Shipping Policy

Shipping within the UK

Evri Next-day £4.95 for all orders up to 6kg

DPD at £7.99 for up to 10kg

You will be able to choose delivery methods at the checkout. 

For hay box delivery to the UK delivery is included.  For other countries postage will be added at checkout.

Please note that you will not receive your order 'the next day' after you have placed it (we wish that were possible!)

The timing starts from when the label is scanned on collection from us and will be delivered the next day after that so please allow 2-5 business days for your order to arrive. 

You will be sent tracking information as soon as the parcel has been collected from us.

Shipping UK to Northern Ireland

Despite being within the UK Northern Ireland has different shipping rates.  You can choose from either of the below when you are checking out your order.  Rates are as follows:

Hermes 2-day up to 30kg £6.03

DPD next day up to 30kg £7.70

Shipping UK to Europe

Our shipping rates to countries within the European Union are as follows.  If you are unable to select your country on checkout please send us a message and we will add it to the settings.

UPS standard 0.3kg £13.20

3-6kg £14.25

Twig & Nibble is not responsible for any customs tax or duty.  All customs tax and duties are the responsibility of the customer and you may be liable as the UK is now no longer part of the EU.

If import duty is applicable you will be contacted by local customs to settle any charges due before the parcel is released and delivered.

Shipping UK to USA

For shipping to the USA prices are as follows:

UPS Express

0-3kg £30.00

3-6kg £39.80

 

UPS Express Saver

0-3kg £28.80

3.6kg £37.65

 

Twig & Nibble is not responsible for any customs tax or duty.  All customs tax and duties are the responsibility of the customer and you may be liable as the UK is now no longer part of the EU.

If import duty is applicable you will be contacted by local customs to settle any charges due before the parcel is released and delivered.